SPR Software | Software Consultancy & SaaS Solutions

About Us

SPR Software is a professional software consultancy providing expert development services and innovative SaaS solutions. With a strong background in software engineering and business technology, we help organisations transform their digital capabilities.

Company Registration: 12349657

Established: 2019

We are expanding our offerings to include purpose-built SaaS products designed to solve real business challenges efficiently and cost-effectively.

Our Services

Software Consultancy

Expert software development and technical consulting services. We work with businesses of all sizes to design, build, and maintain custom software solutions tailored to your specific needs.

Custom software development
Technical architecture and design
Code review and quality assurance
Legacy system modernisation

SaaS Products

We develop and operate software-as-a-service products that help businesses streamline their operations and improve productivity.

Contact Us

Business Address

Crown House
27 Old Gloucester Street
London
United Kingdom
WC1N 3AX

Get in Touch

Phone: +44 7966 660684

Email: hello@spr-software.co.uk

Company Details

Company Registration: 12349657

VAT Number: 338697252

Privacy Policy

Last updated: January 2026

Introduction

SPR Software ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

SPR Software is the data controller responsible for your personal data. Contact details are provided in the Contact section above.

Information We Collect

We may collect and process the following information:

Contact information: Name, email address, phone number, and business address when you contact us or use our services
Payment information: Billing details processed securely through our payment provider, Stripe
Usage data: Information about how you use our website and services
Technical data: IP address, browser type, and device information

How We Use Your Information

We use your personal data to:

Provide and maintain our services
Process payments and transactions
Communicate with you about our services
Comply with legal obligations
Improve our website and services

Legal Basis for Processing

We process your personal data based on:

Contract performance (to provide our services)
Legitimate interests (to improve our services)
Legal compliance (to meet regulatory requirements)
Consent (where specifically requested)

Data Sharing

We may share your data with:

Payment processors: Stripe, for secure payment processing
Service providers: Third parties who assist in operating our business
Legal authorities: When required by law

We do not sell your personal data to third parties.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Erase your data (right to be forgotten)
Restrict processing
Data portability
Object to processing
Withdraw consent

To exercise these rights, please contact us using the details provided above.

Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies without your consent.

Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Terms of Service

Last updated: January 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the services provided by SPR Software ("Company", "we", "our", "us"). By using our services, you agree to be bound by these Terms.

2. Services

SPR Software provides software consultancy services and SaaS products. The specific terms for each service or product may be detailed in separate agreements or service-specific terms.

3. Account Registration

Some services may require you to create an account. You are responsible for:

Providing accurate and complete information
Maintaining the security of your account credentials
All activities that occur under your account

4. Payment Terms

For paid services:

Payments are processed securely through Stripe, our third-party payment provider
Prices are quoted in GBP unless otherwise stated
Payment is due as specified in your service agreement or at the time of purchase
All fees are exclusive of VAT unless otherwise stated

5. Refund Policy

Subscription services are non-refundable due to users receiving a generous free trial before committing to making payment. Consultancy services are billed for work completed and are non-refundable. For specific refund requests, please contact us.

6. Intellectual Property

Unless otherwise agreed in writing:

We retain ownership of our proprietary software, tools, and methodologies
You retain ownership of your data and content
Specific IP arrangements for consultancy projects will be detailed in project agreements

7. Acceptable Use

You agree not to:

Use our services for any unlawful purpose
Attempt to gain unauthorised access to our systems
Interfere with or disrupt our services
Reverse engineer or copy our proprietary software
Resell our services without authorisation

8. Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service availability.

9. Limitation of Liability

To the fullest extent permitted by law:

Our total liability for any claims arising from the use of our services shall not exceed the amount paid by you for those services in the 12 months preceding the claim
We are not liable for indirect, incidental, special, consequential, or punitive damages
We are not liable for loss of profits, data, or business opportunities

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Indemnification

You agree to indemnify and hold harmless SPR Software from any claims, damages, or expenses arising from your breach of these Terms or misuse of our services.

11. Termination

We may suspend or terminate your access to our services if you breach these Terms. Upon termination, your right to use our services ceases immediately.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Dispute Resolution

In the event of a dispute, we encourage you to contact us first to seek an amicable resolution. If we cannot resolve the dispute informally, either party may pursue legal remedies in accordance with the governing law specified above.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to you via email or through our services. Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and SPR Software.

17. Contact

For questions about these Terms, please contact us using the details provided in the Contact section above.